Effective as of September 2025

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.

1. Information We Collect

• Automatically Collected Data: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device type, and browsing behavior on our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and gather analytical data. You can manage or disable cookies through your browser settings.
• Information You Provide: When you request a quote, schedule service, call or text
  us, or submit a form, we collect information you provide such as name, email,
  phone number, service address, project details, photos/attachments, and the
  content of your messages.

2. Text Messaging

• Text Messaging: If you provide a mobile number, we may send service and
  marketing text messages (for example: appointment updates, estimate follow-ups,
  and review or feedback requests). Message frequency varies. Message and data
  rates may apply. You can opt out at any time by replying STOP; reply HELP for
  help. We maintain records of opt-ins and opt-outs for compliance.

3. How We Use Your Information

The information we collect may be used for:

• Enhancing and personalizing your experience on our website.
• Analyzing website traffic and performance to improve our services.
• Complying with legal obligations.
• We use personal information to prepare and deliver estimates/invoices, schedule
  and confirm appointments, communicate via email/SMS/phone, request feedback
  or reviews after services, improve and secure our services, and for marketing
  consistent with your preferences.

4. How We Share Information

• We do not sell personal information. We may share information with service
  providers that help us operate our business, such as website hosting, analytics and
  advertising platforms (e.g., Google Analytics/Ads), customer relationship/email
  platforms, payment processors (if used), and SMS providers, solely to perform
  services on our behalf and under contractual confidentiality restrictions.

5. Data Retention:

• We retain customer records for as long as they are needed to fulfill the purposes
  described in this policy, or as otherwise required by applicable laws, regulations, or
  business needs. Retention periods may vary depending on the type of information,
  our contractual obligations, and other operational considerations.

6. Your Privacy Rights

• Depending on your state, you may have rights to access, correct, delete, or obtain a
  copy of your personal information, and to opt out of targeted advertising or certain
  sharing. To make a request, contact us at [privacy@dedicationroofing.com] or by
  mail at [Full Legal Name & Mailing Address]. We will respond within 45 days and
  may request information to verify your identity. If we deny your request, you may
  appeal by replying to our decision.
• Non-Discrimination: We will not discriminate against you for exercising any privacy rights.

7. Third-Party Services

We may use third-party services, including Google Ads and Google Analytics, to serve ads and analyze website traffic. These services may use cookies, web beacons, and other tracking technologies to collect data about your interactions with our website and other sites. For more information on how Google collects and processes data, visit the Google Privacy & Terms page.

8. Opting Out of Personalized Ads

You can opt out of personalized advertising by visiting the Google Ads Settings page or by using tools such as the Network Advertising Initiative opt-out tool.

9. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

10. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

When we make material changes, we will update the “Last Updated” date and
provide additional notice (for example, a website banner or email notification if we
have your contact details).

12. Testimonials/Reviews

If you submit a review or testimonial, we may display it on our website or business
profiles. To request removal, contact us at the email below.

13. Do Not Track

Our website currently does not respond to “Do Not Track” (DNT) signals.

14. International Processing

Our service providers may process information in the United States and other
locations. By using our services, you understand your information may be
transferred to and processed in those jurisdictions.

15. Contact Us

• If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through our contact form.
• Contact us at dennisr@dedicationroofing.com and by mail at Dennis Bodell, 6452 W Kings Estate Dr, West Valley, UT, 84128 for any privacy questions or requests.